Last Updated: Jun 29, 2026

Privacy Policy

Your Data. Protected by Design.

At Blue Chip Finance, protecting your data is fundamental to everything we build. We are committed to maintaining the highest standards of security, transparency, and compliance while empowering banks, NBFCs, and fintechs with AI-powered lending infrastructure.

1. Introduction

This Privacy Policy ("Policy") describes how Blue Chip Finance("Blue Chip", "we", "our", or "us") collects, processes, stores, and protects personal and business information when you access our website, platform, APIs, AI-powered products, or enterprise services (collectively referred to as the "Platform").

Our Platform provides AI-powered lending infrastructure that enables financial institutions to automate customer onboarding, credit decisioning, underwriting, loan processing, collections, and other lending workflows.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, storage, and disclosure of information as described herein.

2. Information We Collect

To provide our products and services, we may collect the following categories of information:

Business Information

  • Organization Name
  • Business Email
  • Business Phone Number
  • Company Details
  • Designation
  • Industry Information

Account Information

  • User Profile
  • Login Credentials
  • Authentication Details
  • User Preferences

Customer Data

Where our enterprise customers choose to use our Platform for lending workflows, customer information may include:

  • Identity Verification Information
  • KYC Documentation
  • Financial Information
  • Loan Application Data
  • Credit Assessment Information
  • Supporting Documents

Such information is processed solely on behalf of our enterprise customers in accordance with applicable agreements and regulatory requirements.

Technical Information

We automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Session Logs
  • Usage Analytics
  • Performance Metrics

API & Platform Data

When using our APIs and AI services, we may collect:

  • API Requests
  • Authentication Logs
  • System Events
  • Error Reports
  • Performance Metrics
  • Integration Metadata

3. How We Collect Information

We collect information through:

  • Information provided directly by users
  • Enterprise onboarding
  • API integrations
  • Customer support interactions
  • Website forms
  • Cookies and analytics technologies
  • Third-party integrations authorized by our customers

4. How We Use Information

We use information to:

  • Deliver our products and services
  • Authenticate users
  • Process enterprise requests
  • Enable AI-powered lending workflows
  • Improve platform performance
  • Secure our infrastructure
  • Detect fraud and misuse
  • Provide customer support
  • Generate analytics
  • Maintain regulatory compliance
  • Communicate important platform updates

5. Information Sharing

We do not sell personal information.

Information may be shared only with:

  • Authorized Banking Partners
  • NBFCs
  • Financial Institutions
  • Enterprise Customers
  • Technology Service Providers
  • Identity Verification Providers
  • Credit Bureaus (where applicable)
  • Cloud Infrastructure Providers
  • Regulatory Authorities where required by applicable law

All third parties are contractually obligated to maintain appropriate security, confidentiality, and data protection standards.

6. AI & Automated Decision Systems

Our Platform utilizes artificial intelligence to assist enterprise customers with:

  • Credit Decisioning
  • Document Processing
  • Risk Analysis
  • Customer Onboarding
  • Workflow Automation
  • Fraud Detection
  • Lending Operations

AI-generated outputs are intended solely to assist enterprise customers in their business operations. Customers remain responsible for reviewing, validating, and making all final business, lending, operational, compliance, and regulatory decisions. AI-generated outputs should not be interpreted as legal, financial, or regulatory advice.

7. Data Security

Blue Chip follows industry-standard security practices to safeguard customer information.

These include:

  • Encryption at Rest
  • Encryption in Transit
  • Secure Cloud Infrastructure
  • Role-Based Access Controls
  • Continuous Monitoring
  • Security Audits
  • Infrastructure Logging
  • Vulnerability Assessments
  • Disaster Recovery Procedures

We continuously review and improve our security controls to protect enterprise and customer data. While Blue Chip implements commercially reasonable technical and organizational safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, Blue Chip cannot guarantee absolute security of information transmitted through or stored on the Platform.

8. Data Retention

We retain information only for as long as necessary to:

  • Deliver our services
  • Fulfill contractual obligations
  • Meet regulatory requirements
  • Resolve disputes
  • Maintain security records

Data is securely deleted or anonymized when it is no longer required, unless a longer retention period is required or permitted under applicable laws or contractual obligations.

9. Your Rights

Subject to applicable laws, users may have the right to:

  • Access their information
  • Correct inaccurate information
  • Request deletion of their information
  • Withdraw consent, where applicable
  • Restrict certain processing activities
  • Request data portability

Requests may be submitted through our designated support channels. We will process such requests in accordance with applicable laws and regulatory requirements.

10. Data Storage

Customer information is processed and stored only within India using secure infrastructure managed by Blue Chip and its authorized service providers.

Blue Chip does not transfer or store customer information outside India. Appropriate technical and organizational safeguards are implemented to protect all information stored within India in accordance with applicable laws, industry standards, and security best practices.

11. Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Maintain user sessions
  • Analyze website traffic
  • Enhance user experience
  • Understand platform usage and performance

Cookies help us provide a secure and efficient browsing experience. Users may manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

12. Third-Party Services

Our Platform may integrate with trusted third-party service providers, including:

  • Banking Systems
  • Identity Verification Providers
  • Credit Bureaus
  • Cloud Infrastructure Providers
  • Payment Providers
  • Analytics Platforms

The Platform also utilizes Blue Chip's proprietary internal systems, including its own CRM platform, to manage enterprise services, customer relationships, and operational workflows.

Each third-party provider maintains its own privacy and security practices. While Blue Chip carefully selects trusted service providers, we are not responsible for the privacy practices or policies of third-party platforms that operate independently of Blue Chip.

13. Changes to this Policy

We may revise or update this Privacy Policy from time to time to reflect changes in:

  • Applicable laws and regulations
  • Regulatory or compliance requirements
  • Industry standards and best practices
  • Platform functionality and services
  • Business operations

This Privacy Policy is intended to comply with applicable laws and regulations governing Blue Chip's operations, including, where applicable:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Information Technology Act, 2000 and applicable rules thereunder
  • Applicable Reserve Bank of India (RBI) guidelines, where relevant
  • Industry-recognized security and compliance standards, including ISO 27001 and SOC 2, where applicable

Updated versions of this Privacy Policy will be published on this page together with the revised effective date. Continued use of the Platform after such updates constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Blue Chip Finance

Email: care@bluechipfinance.co

Phone: 8796166221

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy shall be subject to the applicable legal and regulatory requirements and, unless otherwise required by law, the exclusive jurisdiction of the competent courts located in Gurugram, Haryana.